Support

Workflows

The latest workflows whether running a local recording or one remote across the globe.

VoiceQ in the Studio via internal MIDI (Single-Computer)

Using a local connection via an in-built IAC port you can plug-in VoiceQ Pro directly into Pro Tools. A multi-screen layout is required to take full advantage of this set-up.


Engineer has direct control over audio mixing and VoiceQ Pro

Actor/Talent can see changes made live in studio

Best used for final scripts in studio

Engineer has the option to record without a director

Changes need to be made by an engineer

Overlay window may be used to record multiple reels in the studio

For more information please view: https://youtu.be/67fNZ25oRTE


VoiceQ in the Studio (via Network MIDI)

Using a local network connection via in-built macOS MIDI support, you can plug-in VoiceQ Pro directly into Pro Tools on another device. A multi-device layout is required to take full advantage of this set-up.


Direct connection between 2 or more devices*

Dedicated VoiceQ macOS device

Dedicated Pro Tools device (Windows/macOS)

Option to run a Windows device for recording

Director has complete control over VoiceQ script and video output

Engineer has direct control over audio mixing

Actor/Talent can see changes made live in studio

For more information please view: https://youtu.be/LQB0yVuri8U


VoiceQ Cloud - Workflow for a Remote Voice Actor and Director using VoiceQ Cloud

Users can record directly into project on VoiceQ Cloud. This option is useful for VoiceQ Actors who want to record on their own with minimal assistance from Directors or with control from the director over a approved screen sharing application. Users can easily login to VoiceQ Cloud and record line by line.

Steps for an actor:

1. The voice actor is sent a project from a Cloud Manager.

2. The voice actor signs up to Cloud as a collaborator and confirms their email address.

3. The voice actor then selects a line and then selects the record option for the available takes.

4. The user can then record directly into the project and playback their takes in sync with the video.

Other users may view the audio takes in sync with the media file and view them in the timeline.

Steps for a Director:

The Director can join the recording session via a screen sharing application with an actor.

The director may edit or change the text of a line for the actor if required.

The director can connect with the actor using third party chat software to direct them.

For more comprehensive control you may remote control an actors desktop.

Once completed the actor can export a AAF file to send to the director and engineer with timeline placement of each take at the correct point it was recorded in VoiceQ Actor.

Optional:

Director can control the session using an approved screen sharing application

Voice Actor records themselves using own device browser

The studio/engineer can download the recorded files from VoiceQ Cloud


VoiceQ Actor - Workflow for a Remote Voice Actor and Director using VoiceQ Actor

This option is useful for VoiceQ Actors who want to record on their own with minimal assistance from Directors or with control from the director over a approved screen sharing application.

Steps:

1. The voice actor downloads and follows instructions from our ACTORS tutorial

2. The voice actor receives the project file and watermarked video to record into VoiceQ

3. Once opened the Director can join the recording session via a screen sharing application

4. Once completed the actor can export a AAF file to send to the director and engineer with timeline placement of each take at the correct point it was recorded in VoiceQ Actor.

Optional:

Director can control the session using an approved screen sharing application

Voice Actor records themselves using own device offline and sends the files to Engineer.


Watermark - Voice Actor, Director, and Engineer using VoiceQ Pro watermarked video

This option is useful for VoiceQ Actors with smaller roles as a Voice Actor does not have VoiceQ Pro on their device. Users can export these files in VoiceQ Pro from 'File>Export>Export media'.

Steps for external:

1. Engineer sends the Voice Actors an exported video out of VoiceQ Pro
2. The video export feature allows users to send video files with VoiceQ specific video features such as the Digital Rythmoband, timecode, streamers and preview text similar to subtitles.

It is only available in VoiceQ Pro and can be essential when sending actors video for remote recording and/or engineers in remote workflows as well.

Optional:

Director and/or Engineer can remote in to guide Voice Actor
Voice Actor records themselves using own device and sends the files to Engineer.


VoiceQ Cloud - Creating a new project

1. Select Project/Create new Project
2. Download a template script and then upload to Cloud via 'Select file...'
3. Then choose the language and set the base for your project
4. Be sure to remove the reference row
5. Once done select save to create the project
6. Select 'Script'
7. Then upload the proxy media
8. Once completed you can add 'Characters', 'script lines' and timing
9. Then download the project to VoiceQ to view using streaming

Frequently Asked Questions

Does the use of VoiceQ Applications cause a breach to TPN Assessment?

No, as per MPA guidelines, use of VoiceQ applications do not breach TPN assessment. Cloud-hosted systems and servers are strictly prohibited without the advanced written consent of content owners. Therefore the use of VoiceQ Cloud services may require the approval of the content owner before storing data in the cloud, etc.

I receive a MIDI error in VoiceQ upon playback. How do I fix this?

This can be caused by two variables:

1. Check MIDI beat clock is set to the correct port in ProTools. The Beat Clock controls Playback and often is the cause of this issue. Navigate to 'Setup>MIDI>MIDI Beat Clock...'

2. In the Transport window or Synchronisation options via the transport, you need to select 'GEN MTC'. Once activated both PT and VQ will be in Sync.

Is VoiceQ Writer a cloud based system or native install on a local workstation?

• VoiceQ Writer is a MacOS application, however, we created VoiceQ Cloud as a windows friendly, and cloud-based equivalent.

• VoiceQ Writer (and Pro and Actor) fully integrate with VoiceQ Cloud

• VoiceQ Cloud replicates much but not all of the Mac OS functionality, it does provide advanced project management, collaboration, and reporting functionality

• Voice Cloud is available in 2 forms Manager and Collaborator, the former can set permissions while the latter receives permissions

Licensing

Upgrading licenses

To upgrade your license, you can contact our support team and /or purchase a new license via our purchase portal.

Cancellation or Suspension

To cancel or suspend your license please fill our cancellation form to confirm with our sales staff. Please note a 48 hour period prior to your next charge is preferred.

Recommended MIDI hardware?

We recommend the iConnectivity Mio2. It allows connection between two computers without the need for multiple MIDI senders/receivers.

• Configuration software (download for Mac/PC) makes it simple to create and save routing, merging, and filtering presets. One can be stored on the device and remembered when you power up.

VoiceQ Cloud licensing

1. Clients have the ability to tag in and out different users in Cloud. We can allocate you a large volume of licenses to add as many adaptors/users as desired and the manager of the cloud projects can review the teams that each time milestones are completed.

2. Cloud manager gives the project owners piece of mind by controlling who sees and can edit what on projects via our team’s system.

3. Users need to register to confirm their identity and then they can access and edit projects.

4. Volume can be monitored by VoiceQ Cloud managers.

5. Owners of VoiceQ writer on MacOS can easily access projects in the application and stream the media directly into the system without the need to share scripts and media files.

What do I need to start VoiceQ?

Users will need to sign up and register for an iLok account to use our products. Select the link to register your details and create a user name. Users will then need to download the ilok manager application and follow the installation process. Select the link to download the latest ilok Manager.

​Once you have installed the application you need to open it and log in to save your details.

Where do I download VoiceQ software?

New users can download VoiceQ software from our downloads/releases page. You will need to select the version you have purchased a license for. Please note that you will alos need to select the correct application based on the OS you plan to use.

Will a Cloud Manager account allow me to do the adaptation?    

Yes, Cloud manager allows for project creation, sharing, editing and adaption all online.

Learn more about cloud on our support page.