Support

Releases

Download the latest release for VoiceQ Pro macOS and browsers from team VoiceQ.

Trials

To trial VoiceQ Writer you can download and activate it via ilok activation on your macOS device.

For a VoiceQ Pro trial please fill out our Workflow Assessment for Trial form.

Latest downloads
VoiceQ Pro 6.0.2
VoiceQ Writer 6.0.2
VoiceQ Actor 6.0.2

VoiceQ Pro

Release: VoiceQ Pro 6.0.2
Date: January-March 2022

Overview

VoiceQ 6.0 series represents a strategic shift for our native applications VoiceQ Pro, VoiceQ Writer, VoiceQ Actor. This includes localization of user interface and functionality, integration with our new VoiceQ Cloud 3.0 platform streaming, and interoperability with client technology.

Enhancements

Ability to select character data export in the advanced export setting.
Ability to adjust default in Audio settings to system audio.
Ability to view the waveform in the recording window of user recorded takes.
Ability to view and hear full playback of the recorded audio in continuous recording mode
Ability to adjust default line size duration when importing scripts or adding lines to match other popular platforms. Current default size is set at 1500ms.
Ability to view live script edits in the timeline in real-time for greater text entry and timing accuracy.
 Optimised watermark transparency, size, and placement for maximum security, when logged into VoiceQ Cloud.

Features

Streaming from VoiceQ Cloud - Media can be streamed from files uploaded to VoiceQ Cloud. A valid VoiceQ Cloud license is required to access shared content when using streaming on a macOS application. Waveform and visuals are streamed securely from online projects with the project administrator allowing content to be viewed when connected.

MIDI marker export - Users may export a MIDI file from VoiceQ Pro. The file may contain timeline marker, characters, line ID, cue numbers and text.

Multi-factor Authenticator for VoiceQ Cloud accounts - Multi-factor authentication (MFA) is a security technology that gives our clients the option to keep their accounts secure. We implemented it across VoiceQ Cloud using an email system for accessing the application. Please note: MFA is not available in Italy.

Audio output settings - Users can change the audio output for VoiceQ. This is useful for creatives who have mixer set-ups and multiple audio outputs.

Visual Character list in the timeline - Users can view the names of characters in the timeline. Users can edit the character list by manually changing the position in the scene characters menu or automatically using the column sorting as well.

Double click to edit the text in the timeline - Users can tap the line twice in the timeline to edit the text. This keeps users who are doing word and line sync to stay in the timeline view.

Dubtext script import - Users who use dubtext format may import and export these files now to the correct standard.

SMPTE TTS TTML import/export - More options for import and export. For more information on the format

Changes

Support for macOS Monterey and M1 Pro/Max devices
Users reporting recording errors can now exit recording mode correctly.
When a user uses continuous recording it now allows the full playback of the selected audio takes duration.
Beep behavior now only sets 3 beeps for the first line if the user selects more than one line when recording.
Edit highlight colors in the timeline - Users can edit the highlight color during playback for the timeline text.
Multi-line character name display - If a character has a return character included it will be removed upon import.
Option to remove the warning when changing character lines
Line shift behavior - Users can opt to shift a line based on the end time. This allows users to retain timing when doing line spot based on the out time.


VoiceQ Writer

Release: VoiceQ Writer 6.0.2
Date: January-March 2022

Overview

VoiceQ 6.0 series represents a strategic shift for our native applications VoiceQ Pro, VoiceQ Writer, VoiceQ Actor. This includes localization of user interface and functionality, integration with our new VoiceQ Cloud 3.0 platform streaming, and interoperability with client technology.

Enhancements

Ability to select character data export in the advanced export setting.
Ability to adjust default in Audio settings to system audio.
Ability to view the waveform in the recording window of user recorded takes.
Ability to view and hear full playback of the recorded audio in continuous recording mode
Ability to adjust default line size duration when importing scripts or adding lines to match other popular platforms. Current default size is set at 1500ms.
Ability to view live script edits in the timeline in real-time for greater text entry and timing accuracy.
 Optimised watermark transparency, size, and placement for maximum security, when logged into VoiceQ Cloud.

Features

Streaming from VoiceQ Cloud - Media can be streamed from files uploaded to VoiceQ Cloud. A valid VoiceQ Cloud license is required to access shared content when using streaming on a macOS application. Waveform and visuals are streamed securely from online projects with the project administrator allowing content to be viewed when connected.

Multi-factor Authenticator for VoiceQ Cloud accounts - Multi-factor authentication (MFA) is a security technology that gives our clients the option to keep their accounts secure. We implemented it across VoiceQ Cloud using an email system for accessing the application. Please note: MFA is not available in Italy.

Audio output settings - Users can change the audio output for VoiceQ. This is useful for creatives who have mixer set-ups and multiple audio outputs.

Visual Character list in the timeline - Users can view the names of characters in the timeline. Users can edit the character list by manually changing the position in the scene characters menu or automatically using the column sorting as well.

Double click to edit the text in the timeline - Users can tap the line twice in the timeline to edit the text. This keeps users who are doing word and line sync to stay in the timeline view.

Dubtext script import - Users who use dubtext format may import and export these files now to the correct standard.

SMPTE TTS TTML import/export - More options for import and export. For more information on the format

Changes

Support for macOS Monterey and M1 Pro/Max devices
Users reporting recording errors can now exit recording mode correctly.
When a user uses continuous recording it now allows the full playback of the selected audio takes duration.
Beep behavior now only sets 3 beeps for the first line if the user selects more than one line when recording.
Edit highlight colors in the timeline - Users can edit the highlight color during playback for the timeline text.
Multi-line character name display - If a character has a return character included it will be removed upon import.
Option to remove the warning when changing character lines
Line shift behavior - Users can opt to shift a line based on the end time. This allows users to retain timing when doing line spot based on the out time.


VoiceQ Actor

Release: VoiceQ Actor 6.0.2
Date: January-March 2022

Overview

VoiceQ 6.0 series represents a strategic shift for our native applications VoiceQ Pro, VoiceQ Writer, VoiceQ Actor. This includes localization of user interface and functionality, integration with our new VoiceQ Cloud 3.0 platform streaming, and interoperability with client technology.

Licensing

User no longer needs ilok licensing to run VoiceQ Actor - Please note this version is only accessible until 15/02/2023.

Enhancements

Ability to adjust default in Audio settings to system audio.
Ability to view the waveform in the recording window of user recorded takes.
Ability to view and hear full playback of the recorded audio in continuous recording mode
 Optimised watermark transparency, size, and placement for maximum security, when logged into VoiceQ Cloud.

Features

Streaming from VoiceQ Cloud - Media can be streamed from files uploaded to VoiceQ Cloud. A valid VoiceQ Cloud license is required to access shared content when using streaming on a macOS application. Waveform and visuals are streamed securely from online projects with the project administrator allowing content to be viewed when connected.

Multi-factor Authenticator for VoiceQ Cloud accounts - Multi-factor authentication (MFA) is a security technology that gives our clients the option to keep their accounts secure. We implemented it across VoiceQ Cloud using an email system for accessing the application. Please note: MFA is not available in Italy.

Local recording options

Waveform visuals - Visual audio reference added to aid actors when reviewing takes. Basic playback, stop and reset functions were added to aid in speeding up recording.
Line selection heading - Line number and script text are now reflected in the local recording window to aid actors in which cue is selected.

VoiceQ local recording workflow

1. The user opens the 'Local recording window' (Window>Local recording…)
2. The user selects the cue they wish to record. When recording the user presses 'Line rec.' to select the currently selected line.
3. The user will then be cued with a pre-roll and recording will take place for the selected line. The take is added to the module list.
4. The user can select the take and can view the waveform visuals to review if a retake is required
5. The user can select the take using the checkbox to add to an export AAF file for Pro Tools use.
6. The user can then either select the next take or use the arrow navigation to record their next take.
7. Repeat step 2-6 to complete the project recording

Alternative (for step two), the user can opt to select multiple takes using the 'Constant rec.' option. However, when using this option the user will need to manually mark which lines are recorded in the script view as VoiceQ does not visually guide the user when using this feature.

Changes

Support for macOS Monterey and M1 Pro/Max devices
Fixed a possible crash when VoiceQ loses remote media file access.
When a user uses continuous recording it now allows the full playback of the selected audio takes duration.


VoiceQ Cloud

Support for large media files using a new media uploader. Users can upload media while working on other projects making the process easier.
Add line spaces in the timeline similar to VoiceQ Writer
Delete a project: users can completely wipe all data for a project
User watermark on media video player

Shortcuts from VoiceQ Cloud added:
Space bar to Play/Stop media
Control+I/O to spot lines in and out
Control+drag to create spaces in lines in the timeline

Zoom is correctly scaled for screen size
Script is correctly scaled for screen size
Edit languages in the project


VoiceQ Pro 5.4.0

Release: VoiceQ Pro 5.4.0
Date: August 2021

Overview

VoiceQ 5.0 series represents a strategic shift for our native applications VoiceQ Pro, VoiceQ Writer, VoiceQ Actor. This includes localization of user interface and functionality, integration with our new VoiceQ Cloud 2.0 platform, and interoperability with client technology. Together this delivers a seamless, accessible, and collaborative workflow experience – wherever staff need to be.

Features

Visual Character list in the timeline - Users can view the names of characters in the timeline. Users can edit the character list by manually changing the position in the scene characters menu or automatically using the column sorting as well.

Double click to edit the text in the timeline - Users can tap the line twice in the timeline to edit the text. This keeps users who are doing word and line sync to stay in the timeline view.

UI Changes

Edit highlight colors in the timeline - Users can edit the highlight color during playback for the timeline text.

Multi-line character name display - If a character has a return character included it will be removed upon import.

Option to remove the warning when changing character lines

Line shift behavior - Users can opt to shift a line based on the end time. This allows users to retain timing when doing line spotting based on the out time.


VoiceQ Pro 4.7.2

Release: VoiceQ Pro 4.7.2
Date: November 2020

VoiceQ support for NETFLIX Timed Text Authoring Lineage (TTAL) file format

What is Timed Text Authoring Lineage (TTAL)?

It is a JSON-based file format designed for exchanging scripts between tools in the localization pipeline such as authoring and prompting tools.

Developed by Netflix for streamlining dubbing and audio description workflows.

It carries dialog text with timing information and other relevant attributes that can be used during translation, adaption, recording.

VoiceQ TTAL workflow

• Receive the TTAL file

• Drag and drop TTAL file into VoiceQ

• Translate, Adapt and or Record file using VoiceQ

• Save/export TTAL file

VoiceQ TTAL workflow benefits

VoiceQ support for TTAL files reduces workflow inefficiency and significantly improves reliability and project quality

Other updates:

If running on Apple Silicon you may experience some media codec issues if opening previously saved projects. Please re-import the media to remedy the issue if it occurs.

Various improvements and fixes

Support for macOS 11 Big Sur

Improved compatibility with non-standard timecode string such as hh.mm.ss.ms


VoiceQ Writer 5.4.0

Release: VoiceQ Writer 5.4.0
Date: August 2021

Overview

VoiceQ 5.0 series represents a strategic shift for our native applications VoiceQ Pro, VoiceQ Writer, VoiceQ Actor. This includes localization of user interface and functionality, integration with our new VoiceQ Cloud 2.0 platform, and interoperability with client technology. Together this delivers a seamless, accessible, and collaborative workflow experience – wherever staff need to be.

Features

Audio output settings - Users can change the audio output for VoiceQ. This is useful for creatives who have mixer set-ups and multiple audio outputs.

Visual Character list in the timeline - Users can view the names of characters in the timeline. Users can edit the character list by manually changing the position in the scene characters menu or automatically using the column sorting as well.

Double click to edit the text in the timeline - Users can tap the line twice in the timeline to edit the text. This keeps users who are doing word and line sync to stay in the timeline view.

UI Changes

Edit highlight colors in the timeline - Users can edit the highlight color during playback for the timeline text.

Multi-line character name display - If a character has a return character included it will be removed upon import.

Option to remove the warning when changing character lines

Line shift behavior - Users can opt to shift a line based on the end time. This allows users to retain timing when doing line spotting based on the out time.


VoiceQ Writer 4.7.2

Release: VoiceQ Writer 4.7.2
Date: November 2020

VoiceQ support for NETFLIX Timed Text Authoring Lineage (TTAL) file format

What is Timed Text Authoring Lineage (TTAL)?

It is a JSON-based file format designed for exchanging scripts between tools in the localization pipeline such as authoring and prompting tools.

Developed by Netflix for streamlining dubbing and audio description workflows.

It carries dialog text with timing information and other relevant attributes that can be used during translation, adaption, recording.

VoiceQ TTAL workflow

• Receive the TTAL file

• Drag and drop TTAL file into VoiceQ

• Translate, Adapt and or Record file using VoiceQ

• Save/export TTAL file

VoiceQ TTAL workflow benefits

VoiceQ support for TTAL files reduces workflow inefficiency and significantly improves reliability and project quality.

Other updates:

If running on Apple Silicon you may experience some media codec issues if opening previously saved projects. Please re-import the media to remedy the issue if it occurs.

Various improvements and fixes

Support for macOS 11 Big Sur

Improved compatibility with non-standard timecode string such as hh.mm.ss.ms


Frequently Asked Questions

Does the use of VoiceQ Applications cause a breach to TPN Assessment?

No, as per MPA guidelines, use of VoiceQ applications do not breach TPN assessment. Cloud-hosted systems and servers are strictly prohibited without the advanced written consent of content owners. Therefore the use of VoiceQ Cloud services may require the approval of the content owner before storing data in the cloud, etc.

I receive a MIDI error in VoiceQ upon playback. How do I fix this?

This can be caused by two variables:

1. Check MIDI beat clock is set to the correct port in ProTools. The Beat Clock controls Playback and often is the cause of this issue. Navigate to 'Setup>MIDI>MIDI Beat Clock...'

2. In the Transport window or Synchronisation options via the transport, you need to select 'GEN MTC'. Once activated both PT and VQ will be in Sync.

Is VoiceQ Writer a cloud based system or native install on a local workstation?

• VoiceQ Writer is a MacOS application, however, we created VoiceQ Cloud as a windows friendly, and cloud-based equivalent.

• VoiceQ Writer (and Pro and Actor) fully integrate with VoiceQ Cloud

• VoiceQ Cloud replicates much but not all of the Mac OS functionality, it does provide advanced project management, collaboration, and reporting functionality

• Voice Cloud is available in 2 forms Manager and Collaborator, the former can set permissions while the latter receives permissions

Licensing

Upgrading licenses

To upgrade your license, you can contact our support team and /or purchase a new license via our purchase portal.

Cancellation or Suspension

To cancel or suspend your license please fill our cancellation form to confirm with our sales staff. Please note a 48 hour period prior to your next charge is preferred.

Recommended MIDI hardware?

We recommend the iConnectivity Mio2. It allows connection between two computers without the need for multiple MIDI senders/receivers.

• Configuration software (download for Mac/PC) makes it simple to create and save routing, merging, and filtering presets. One can be stored on the device and remembered when you power up.

VoiceQ Cloud licensing

1. Clients have the ability to tag in and out different users in Cloud. We can allocate you a large volume of licenses to add as many adaptors/users as desired and the manager of the cloud projects can review the teams that each time milestones are completed.

2. Cloud manager gives the project owners piece of mind by controlling who sees and can edit what on projects via our team’s system.

3. Users need to register to confirm their identity and then they can access and edit projects.

4. Volume can be monitored by VoiceQ Cloud managers.

5. Owners of VoiceQ writer on MacOS can easily access projects in the application and stream the media directly into the system without the need to share scripts and media files.

What do I need to start VoiceQ?

Users will need to sign up and register for an iLok account to use our products. Select the link to register your details and create a user name. Users will then need to download the ilok manager application and follow the installation process. Select the link to download the latest ilok Manager.

​Once you have installed the application you need to open it and log in to save your details.

Where do I download VoiceQ software?

New users can download VoiceQ software from our downloads/releases page. You will need to select the version you have purchased a license for. Please note that you will alos need to select the correct application based on the OS you plan to use.

Will a Cloud Manager account allow me to do the adaptation?    

Yes, Cloud manager allows for project creation, sharing, editing and adaption all online.

Learn more about cloud on our support page.