Support

Releases

Download the latest release for VoiceQ Pro macOS and browsers from team VoiceQ.

Trials

To trial VoiceQ Writer you can download and activate it via ilok activation on your macOS device.

For a VoiceQ Pro trial please fill out our Workflow Assessment for Trial form.

Latest downloads
VoiceQ Pro 6.1.2
VoiceQ Writer 6.1.2
VoiceQ Actor 6.1.2

VoiceQ Pro

Release: VoiceQ Pro 6.1.2
Date: September 2022

Overview

VoiceQ Native 6.0 and VoiceQ Cloud 3.0 series represents a strategic shift for our applications. This includes localization of user interfaces and functionality, integration with our new VoiceQ Cloud streaming platform, and interoperability with client technology.

New Features

1. Universal build both for Intel and Silicon-based Macs.
2. Xl8 MediaCAT API support for AI generated Machine Translation and Transcription - Refer to our API support for more information
3. Veritone Voices API support for AI generated Synthetic Voice Cloning - Refer to our API support for more information
4. Pozotron support for for AI generated audio quality control proofing    
a. Export the Script text in 'docx' format
b. Export audio in 'm4a, wav' formats

Fixes

• Fixed MIDI issues when connecting over a network.
• Non-English header: Cannot be detected by VoiceQ.
• Timecode format: It looks like “hh:mm:ss” but the cell format is number (relative value to 24 hours in seconds)

---

New VoiceQ Project file format

In order to meet new requirements for load times, media connection and project stability, we have developed a new project file format “VoiceQ Project 3.0”

What is VoiceQ Project 3.0?

The new file format is a “VoiceQ Project 3.0 file” which securely contains all project data. It is designed to be more efficient and easier for the application to access than the legacy “VoiceQ Project 2.0 ” file format

What does this mean?

If you save a VoiceQ project in the new “VoiceQ Project 3.0“ file format you will witness faster load times from external drives and local devices.

Can I open VoiceQ projects created in “VoiceQ Project 3.0” format with older series and versions of VoiceQ?

No, VoiceQ 6.1.0 will be the first version ever to export in the “VoiceQ Project 3.0” format. Users wishing to open projects created in “VoiceQ Project 2.0” format will need to upgrade to version 6.1+.

Can I still save it in the legacy “VoiceQ Project 2.0” format?

Yes, users can choose which format to save in. If you are having loading issues from external drives or cloud drives we recommend using the new “VoiceQ Project 3.0“ file format over the legacy “VoiceQ Project 2.0” file format.

What are the benefits?

Faster load times, consistent media connection and increased stability when working across multiple devices such as Avid Nexis and Enterprise servers. Our apple silicon version (releasing later this year) will use “VoiceQ Project 3.0” as its default to future-proof projects.

Features

i. VoiceQ Project 3.0 format: Faster load times, consistent media connection and increased stability when working across multiple devices such as Avid Nexis and Enterprise servers.

ii. Duplicate a language: The user can select a language to duplicate in the project settings. This allows all text data to be copied to a new language for easier changes. This option is designed for translators/adaptors who need to make regional adjustments as opposed to complete rewrites of scripts.

iii. Loop Count reports: Users now have the option in the loop count report export window to adjust the loop timing to any range they require.

iv. Updated support for Netflix TTAL v1.0

VoiceQ uses Timed Text Authoring Lineage (TTAL) format to enable a seamless exchange of script files between various authoring and prompting tools in the localization pipeline. This release offers a raft of innovations including;

- Added property support for "tool" in META to specify the name of the tool that generated the TTAL.

- Export in all supported languages

- Custom empty line placeholder

- Export at different rates from 23.97fps - 60fps

- Character ON/OFF Screen selection in the comments section in VoiceQ

- TTAL export options for blank lines or lines with "*"

- TTAL files export with custom characters

- On/Off options that can be added to any VoiceQ project and exported to all TTAL format types.

- Export TTAL format files in the following formats:  

- DUB_SCRIPT - Dubbing scripts

- DIALOG_LIST - Dialogue listing  

- AUDIO_DESCRIPTION_SCRIPT - Audio Description script  

- LANGUAGE_TEMPLATE - Template for language  

- SUBTITLE - Subtitle format  

- CLOSED_CAPTIONING - CC formatting  

- FORCED_NARRATIVE - Narrative format

Fixes

Fixed a critical issue where if user deletes a line in a certain state it would freeze the application on certain OS- Stability fixes

Removed jump to start when doing the following: Undo, delete a line(s), split a line, and merge lines.

Added a visual “rebuilding text” dialogue when using OpenGL or Blackmagic outputs.

Fixed an issue where comments were not transferring from VoiceQ Cloud

Fixed an issue where splitting a line without intervention could cause unexpected splitting to occur when:

The project has multiple languages.

The user intervention option is turned off.

Fixed an issue where some users could not use the 'Save As...' function correctly.


VoiceQ Writer

Release: VoiceQ Writer 6.1.2
Date: August 2022

Overview

VoiceQ Native 6.0 and VoiceQ Cloud 3.0 series represents a strategic shift for our applications. This includes localization of user interfaces and functionality, integration with our new VoiceQ Cloud streaming platform, and interoperability with client technology.

New Features

1. Universal build both for Intel and Silicon-based Macs.
2. Xl8 MediaCAT API support for AI generated Machine Translation and Transcription - Refer to our API support for more information
3. Veritone Voices API support for AI generated Synthetic Voice Cloning - Refer to our API support for more information
4. Pozotron support for for AI generated audio quality control proofing    
a. Export the Script text in 'docx' format
b. Export audio in 'm4a, wav' formats

Fixes

• Non-English header: Cannot be detected by VoiceQ.
• Timecode format: It looks like “hh:mm:ss” but the cell format is number (relative value to 24 hours in seconds)

---

New VoiceQ Project file format

In order to meet new requirements for load times, media connection and project stability, we have developed a new project file format “VoiceQ Project 3.0”

What is VoiceQ Project 3.0?

The new file format is a “VoiceQ Project 3.0 file” which securely contains all project data. It is designed to be more efficient and easier for the application to access than the legacy “VoiceQ Project 2.0 ” file format

What does this mean?

If you save a VoiceQ project in the new “VoiceQ Project 3.0“ file format you will witness faster load times from external drives and local devices.

Can I open VoiceQ projects created in “VoiceQ Project 3.0” format with older series and versions of VoiceQ?

No, VoiceQ 6.1.0 will be the first version ever to export in the “VoiceQ Project 3.0” format. Users wishing to open projects created in “VoiceQ Project 2.0” format will need to upgrade to version 6.1+.

Can I still save it in the legacy “VoiceQ Project 2.0” format?

Yes, users can choose which format to save in. If you are having loading issues from external drives or cloud drives we recommend using the new “VoiceQ Project 3.0“ file format over the legacy “VoiceQ Project 2.0” file format.

What are the benefits?

Faster load times, consistent media connection and increased stability when working across multiple devices such as Avid Nexis and Enterprise servers. Our apple silicon version (releasing later this year) will use “VoiceQ Project 3.0” as its default to future-proof projects.

Features

i. VoiceQ Project 3.0 format: Faster load times, consistent media connection and increased stability when working across multiple devices such as Avid Nexis and Enterprise servers.

ii. Duplicate a language: The user can select a language to duplicate in the project settings. This allows all text data to be copied to a new language for easier changes. This option is designed for translators/adaptors who need to make regional adjustments as opposed to complete rewrites of scripts.

iii. Loop Count reports: Users now have the option in the loop count report export window to adjust the loop timing to any range they require.

Fixes

Removed jump to start when doing the following: Undo, delete a line(s), split a line, and merge lines.

Fixed an issue where comments were not transferring from VoiceQ Cloud

Fixed an issue where splitting a line without intervention could cause unexpected splitting to occur when:

The project has multiple languages.

• The user intervention option is turned off.

Fixed an issue where some users could not use the 'Save As...' function correctly.


VoiceQ Actor

Release: VoiceQ Actor 6.1.2
Date: September 2022

Overview

VoiceQ Native 6.0 and VoiceQ Cloud 3.0 series represents a strategic shift for our applications. This includes localization of user interfaces and functionality, integration with our new VoiceQ Cloud streaming platform, and interoperability with client technology.

Features

• Universal build both for Intel and ARM-based Macs.

New VoiceQ Project file format

In order to meet new requirements for load times, media connection and project stability, we have developed a new project file format “VoiceQ Project 3.0”

What is VoiceQ Project 3.0?

The new file format is a “VoiceQ Project 3.0 file” which securely contains all project data. It is designed to be more efficient and easier for the application to access than the legacy “VoiceQ Project 2.0 ” file format

What does this mean?

If you save a VoiceQ project in the new “VoiceQ Project 3.0“ file format you will witness faster load times from external drives and local devices.

Can I open VoiceQ projects created in “VoiceQ Project 3.0” format with older series and versions of VoiceQ?

No, VoiceQ 6.1.0 will be the first version ever to export in the “VoiceQ Project 3.0” format. Users wishing to open projects created in “VoiceQ Project 2.0” format will need to upgrade to version 6.1+.

Can I still save it in the legacy “VoiceQ Project 2.0” format?

Yes, users can choose which format to save in. If you are having loading issues from external drives or cloud drives we recommend using the new “VoiceQ Project 3.0“ file format over the legacy “VoiceQ Project 2.0” file format.

What are the benefits?

Faster load times, consistent media connection and increased stability when working across multiple devices such as Avid Nexis and Enterprise servers. Our apple silicon version (releasing later this year) will use “VoiceQ Project 3.0” as its default to future-proof projects.

Features

VoiceQ Project 3.0 format: Faster load times, consistent media connection and increased stability when working across multiple devices such as Avid Nexis and Enterprise servers.

Fixes

Fixed an issue where comments were not transferring from VoiceQ Cloud

Fixed an issue where some users could not use the 'Save As...' function correctly.


VoiceQ Cloud

Released: May 2022

Support for large media files using a new media uploader. Users can upload media while working on other projects making the process easier.
Add line spaces in the timeline similar to VoiceQ Writer
Delete a project: users can completely wipe all data for a project
User watermark on media video player

Shortcuts from VoiceQ Cloud added:
Space bar to Play/Stop media
Control+I/O to spot lines in and out
Control+drag to create spaces in lines in the timeline

Zoom is correctly scaled for screen size
Script is correctly scaled for screen size
Edit languages in the project


VoiceQ Pro 4.7.2

Release: VoiceQ Pro 4.7.2
Date: November 2020

VoiceQ support for NETFLIX Timed Text Authoring Lineage (TTAL) file format

What is Timed Text Authoring Lineage (TTAL)?

It is a JSON-based file format designed for exchanging scripts between tools in the localization pipeline such as authoring and prompting tools.

Developed by Netflix for streamlining dubbing and audio description workflows.

It carries dialog text with timing information and other relevant attributes that can be used during translation, adaption, recording.

VoiceQ TTAL workflow

• Receive the TTAL file

• Drag and drop TTAL file into VoiceQ

• Translate, Adapt and or Record file using VoiceQ

• Save/export TTAL file

VoiceQ TTAL workflow benefits

VoiceQ support for TTAL files reduces workflow inefficiency and significantly improves reliability and project quality

Other updates:

If running on Apple Silicon you may experience some media codec issues if opening previously saved projects. Please re-import the media to remedy the issue if it occurs.

Various improvements and fixes

Support for macOS 11 Big Sur

Improved compatibility with non-standard timecode string such as hh.mm.ss.ms


VoiceQ Writer 4.7.2

Release: VoiceQ Writer 4.7.2
Date: November 2020

VoiceQ support for NETFLIX Timed Text Authoring Lineage (TTAL) file format

What is Timed Text Authoring Lineage (TTAL)?

It is a JSON-based file format designed for exchanging scripts between tools in the localization pipeline such as authoring and prompting tools.

Developed by Netflix for streamlining dubbing and audio description workflows.

It carries dialog text with timing information and other relevant attributes that can be used during translation, adaption, recording.

VoiceQ TTAL workflow

• Receive the TTAL file

• Drag and drop TTAL file into VoiceQ

• Translate, Adapt and or Record file using VoiceQ

• Save/export TTAL file

VoiceQ TTAL workflow benefits

VoiceQ support for TTAL files reduces workflow inefficiency and significantly improves reliability and project quality.

Other updates:

If running on Apple Silicon you may experience some media codec issues if opening previously saved projects. Please re-import the media to remedy the issue if it occurs.

Various improvements and fixes

Support for macOS 11 Big Sur

Improved compatibility with non-standard timecode string such as hh.mm.ss.ms


Frequently Asked Questions

Cancellation

To cancel or suspend your license please fill our cancellation form to confirm with our sales staff. Please note that you must provide us with at least 10 days prior notice before your cancellation request will become effective.

Does the use of VoiceQ Applications cause a breach to TPN Assessment?

No, as per MPA guidelines, use of VoiceQ applications do not breach TPN assessment. Cloud-hosted systems and servers are strictly prohibited without the advanced written consent of content owners. Therefore the use of VoiceQ Cloud services may require the approval of the content owner before storing data in the cloud, etc.

I receive a MIDI error in VoiceQ upon playback. How do I fix this?

This can be caused by two variables:

1. Check MIDI beat clock is set to the correct port in ProTools. The Beat Clock controls Playback and often is the cause of this issue. Navigate to 'Setup>MIDI>MIDI Beat Clock...'

2. In the Transport window or Synchronisation options via the transport, you need to select 'GEN MTC'. Once activated both PT and VQ will be in Sync.

Is VoiceQ Writer a cloud based system or native install on a local workstation?

• VoiceQ Writer is a MacOS application, however, we created VoiceQ Cloud as a windows friendly, and cloud-based equivalent.

• VoiceQ Writer (and Pro and Actor) fully integrate with VoiceQ Cloud

• VoiceQ Cloud replicates much but not all of the Mac OS functionality, it does provide advanced project management, collaboration, and reporting functionality

• Voice Cloud is available in 2 forms Manager and Collaborator, the former can set permissions while the latter receives permissions

Recommended MIDI hardware?

We recommend the iConnectivity Mio2. It allows connection between two computers without the need for multiple MIDI senders/receivers.

• Configuration software (download for Mac/PC) makes it simple to create and save routing, merging, and filtering presets. One can be stored on the device and remembered when you power up.

Upgrading licenses

To upgrade your license, you can contact our support team or purchase a new license via our purchase portal.

VoiceQ Cloud licensing

1. Clients have the ability to tag in and out different users in Cloud. We can allocate you a large volume of licenses to add as many adaptors/users as desired and the manager of the cloud projects can review the teams that each time milestones are completed.

2. Cloud manager gives the project owners piece of mind by controlling who sees and can edit what on projects via our team’s system.

3. Users need to register to confirm their identity and then they can access and edit projects.

4. Volume can be monitored by VoiceQ Cloud managers.

5. Owners of VoiceQ writer on MacOS can easily access projects in the application and stream the media directly into the system without the need to share scripts and media files.

What do I need to start VoiceQ?

Users will need to sign up and register for an iLok account to use our products. Select the link to register your details and create a user name. Users will then need to download the ilok manager application and follow the installation process. Select the link to download the latest ilok Manager.

​Once you have installed the application you need to open it and log in to save your details.

Where do I download VoiceQ software?

New users can download VoiceQ software from our downloads/releases page. You will need to select the version you have purchased a license for. Please note that you will alos need to select the correct application based on the OS you plan to use.

Will a Cloud Manager account allow me to do the adaptation?    

Yes, Cloud manager allows for project creation, sharing, editing and adaption all online.

Learn more about cloud on our support page.