VoiceQ Cloud Releases | Support

Welcome to VoiceQ, where we continuously strive to enhance your dubbing and translation experience. In this guide, we'll walk you through the process of updating VoiceQ to the latest version to ensure you have access to the most up-to-date features and improvements.

Note: It's recommended to periodically check for updates to ensure you have access to the latest features, improvements, and security enhancements.

VoiceQ Cloud is a comprehensive and secure collaboration platform for the translation and dubbing industry, offering centralized project management, real-time collaboration, quality control tools, and integrations with other tools and systems.

VoiceQ Cloud 6.1 Release Notes

Release Date: March 2026

Version: 6.1.0

This release focuses on enterprise-grade security hardening, advanced media protection, and streamlined project management workflows to support high-volume studio environments.

Security & Content Protection

We have implemented rigorous security measures to ensure data isolation and protect intellectual property throughout the dubbing and ADR lifecycle.

S3 Content Separation

Media files are now segmented into distinct S3 buckets to prevent "peer compromise." This ensures that customer data is isolated, reducing the risk of lateral movement in the event of a security breach.

Secure Project Images

Project images are no longer hosted on public URLs. Access now requires authentication, and the system utilizes short-lived, pre-signed URLs for authorized viewing.

Digital Rights Management (DRM) Enhancements

Full integration with Widevine DRM via Axinom.
Media is encrypted during the AWS MediaConvert process and served via CloudFront CDN.
Automatic blocking of screen recording and screenshots on supported players (Shaka Player).

Enhanced Watermarking

Configurable visible watermarks (static or dynamic swipe) displaying User Name, Session ID, and IP Address. Watermarks are applied via AWS MediaConvert to ensure they are durable against client-side tampering.

Upload Warnings

A new mandatory legal disclaimer appears when uploading images, reminding users of confidentiality obligations regarding unreleased content.

Project Management & Workflow

New features designed to give collaborators and managers more control over complex production schedules.

Customizable Project Staging

Users can now define and track project progress through custom stages such as Active, Adapting, QC, Ready to Record, Mixing, or Delivered.

Project Conforming & Duplication

New Duplicate Project feature for rapid versioning.
Delta Reporting: Generate detailed reports showing exactly what changed between project versions, including timestamps and user attribution.

Multi-Select Actions

Efficiently manage high volumes of work with the ability to archive or delete multiple projects simultaneously from the List View.

Self-Removal from Teams

Collaborators who are not the team owner now have the option to leave an assigned team independently.

Reactivated Groups View

The Groups tab has been restored for collaborators, providing enhanced management capabilities and project creation rights.

Technical Fixes & Infrastructure

Load Balancer Optimization

Fixed an issue where "stickiness" caused permission errors during report generation across multiple EC2 instances.

API & Token Updates

Increased Bearer Token TTL to 48 hours (up from 24).
Added a countdown timer to the UI for token expiry.
Added a time formula default to Excel/Google Sheets script exports for UNIX time conversion.

Expanded Language Support

Added support for Fijian, Samoan, Tongan, Haitian Creole, Ladino, Javanese, Sundanese, Odia, Pashto, and Norwegian.

S3 Reliability

Improved handling of special characters (such as &, spaces, and specific punctuation) in filenames to prevent upload and playback failures.

Admin Portal Performance

Fixed 500 errors in the billing section by optimizing user data calls.

Feature Summary (A-Z)

API Export: Groups – Export project names associated with specific characters.

Axinom Token Update – Updated security tokens for DRM licensing servers.

Bearer Token Expiry – UI countdown timer for session expiration.

Conforming & Delta Reports – Track changes between script versions and project branches.

DRM Media Replacement – Ensures old DRM files are purged when media is replaced.

Email Template Updates – Updated all automated system emails to 2026 branding and address.

Language List Expansion – Added 10+ new global and indigenous languages.

MediaDuration Null Error – Fixed race condition where values were accessed before being fetched.

Multi-Select Archive/Delete – Bulk project management in List View.

S3 Content Isolation – Segmented data by sensitivity and customer into private buckets.

Screenshot Prevention – Hardened DRM player to detect and block capture attempts.

Staging Indicators – Visual, color-coded status tracking for project workflows.

Team Creation UX – Add members to a team immediately during the creation process.

VSI Admin Portal – New portal for senior staff to monitor real-time line volume.

VoiceQ Cloud 6.0

Released: August 2025

Features:

Release: VoiceQ Cloud 6.0.0

Date: August 2025

VoiceQ implemented a range of cloud security and feature enhancements that map to the frameworks of Netflix Content Security Requirements, TPN and MPA Content Security Best Practices.

i. Widevine DRM via Axinom: Aligned with DRM, controlled access, encryption, and monitoring. Meets “Technical Security: Cryptography” and anti-piracy controls

ii. Secure Media Downloads: To prevent unauthorized access, we have blocked direct access to S3 pre-signed URLs, which previously allowed for the download of un-watermarked media. This ensures all media is downloaded securely through the application. Satisfies “Access Control” and “Transfer Systems” best practices.

iii. Enhanced Media Watermarking: All uploaded media is now automatically watermarked. This watermark includes a UUID and logs the user who uploaded the file, providing a clear audit trail for every piece of media. Supports “Watermarking” and accountability in content handling

iv. Screenshot and Screen Recording Prevention: Addition of screenshot and screen recording detection and prevention features to protect against unauthorized capture of on-screen content. Enhances “Technical Security” by limiting lateral leak vectors.

v. Authenticated File Access: Restricted the Web App to block unauthenticated downloads of scripts and reports. Users must now be properly authorized to access these files, preventing unauthorized file access. Strongly aligns with “Access Control” and “Authentication” best practices.

vi. Digital Rights Management (DRM): Integrated Widevine DRM through Axinom Key Integration. This provides robust content protection for your media assets. Aligned to Netflix, TPN, and MPA Content Security Best Practices for controlled access and compliance.”

vii. Client-Specific Content Separation: For clients who require enhanced data isolation, we can now separate their content into dedicated private S3 buckets. This is available as a one-time setup service using AWS. Matches “Asset Management” and “Segregation of Duties” framework. Matches “Asset Management” and “Segregation of Duties” framework.

viii. Project Image Security: Project images are now accessed via secure URLs, with added warnings to remind users that the content they are viewing is confidential. Applies “Access Control” and “Policies & Procedures” best practices.

Other features:

i. Staging: Users can set the stage that a project is in, allowing for better organization, tracking, and management of project workflows for Audio Description and Dubbing.

ii. Stability and performance updates

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VoiceQ Cloud 5.2

Released: December 2024

Features:

Project branching:

Introduce a "Duplicate Project" option in the project interface.
Automatically generate a name for the duplicated project (e.g., "Original Project Name - Copy").
Assign the duplicated project to the same team as the original.
Adaptor/Translator stages:
- LOCKED - Delivered by client - Instructional video
- PRELIM (per project)
- FINAL - Needs timing adjustments and conformance.

API and Data Exporting:Export the Script and Character data into separate sheets in both Excel and Google Doc formats by utilizing custom scripts tailored to your specific requirements.

Setting Due dates: Monitor projects by noting their start and end dates, and synchronize* them with calendars on third-party platforms for improved visibility. (Synchronization feature coming soon.*)

Upgraded Servers: Experience new speeds for editing and synching timing for scrips in our online editor. Manage projects from medium to large with no drops in performance.

Personalize your Cloud: New personilization options allow you to edit the VoiceQ Cloud menus to suit your needs and workflows.

Advanced Cloud Sync: Stream content and Sync your data to our protected macOS software and get notified when changes are made by users around the globe.

Advanced Billing and Payroll: Streamline your payroll processes by offering payment options based on a flat rate, hourly rate, word count, per line, per line (50 characters), or line (63 characters).

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VoiceQ Cloud 5.1

Released: September 2024

Features:

Cloud subscription update: Paid subscriptions are now called Enterprise and non-enterprise accounts.

All collaborator users are now cloud users and no longer require a paid subscription to use the service.
Cloud users cannot upload new projects to the service, they can only access data assigned to them from Enterprise (paid) users, listed functions include:

Edit Scripts
Invite new users

Sync to macOS applications
View and Access projects

Import JSON files: Import from VoiceQ or from snapshots made for projects on both VoiceQ Pro/Writer and Cloud exports.‍

Dashboard Filtering: Implemented an option to filter out the "source/original language" statistics from the dashboard totals to accurately reflect project progress.

This can be accessed from the ‘Personalise’ section of your user profile.

All character headers maybe edited in this section
You may also choose to include SOURCE language for projects containing two or more languages.
You may also choose the loop time in seconds as well (Brazil/Mexico)

Language-specific Statistics: Enable the display of total statistics for each language individually on the main dashboard to accommodate projects involving multiple languages and partner studios.

You may choose to include SOURCE language for projects containing two or more languages.‍

Runtime and media length added to the projects view:‍

In the project overview users can now view Media length in timecode & Project duration in timecode.

User can now slide the video player out of view: Simply select the ‘+' and '-’ button on the edge the video player.

This gives users easier visibility over the script when editing online and syncing with a local device.

Integration of VoiceQ Cloud with Google Sheets and Microsoft SharePoint for Character and Billing Data Management: The integration of VoiceQ Cloud with Google Sheets and SharePoint enhances the efficiency and effectiveness of managing voice-over project data, providing users with a centralized platform for organizing and analyzing character and billing information.

Integrated options for new lines to appear at playback cursor positions during online spotting sessions. Select a position in the timeline and press ‘control+L’ (mac) or ‘CTRL+L’ (Windows) to add a line.

Auto-assignment for Actors in the Groups section:

Users can select this option to auto-assign actors across multiple projects. Note: We do not do this automatically incase another character maybe named the same ; this protects your data from being overwritten. We strongly advise caution when using this function as it will assign the actors to all characters with the same UUID.

Changes:

Added rate type “Takes” for German users (DSTaker): Where “Hours” is stated change the content to read “Hours/Takes (misc.)”
In the group function added a sort & search function

Privacy Policy added to front page
Server size expanded for faster operations
When importing scripts ‘Timecode in/out and Comments’ are correctly labelled for consistency with VoiceQ on Mac
Done column changed to ‘Recorded’ to match VoiceQ 8.1.0 release on Mac
Notifications support added for use with VoiceQ 8.1.0 when running cloud projects.

Fixes:

Added further details for response code is 500 (Internal server error)
Broker error should no longer appear when switching servers.
Security updates: HTTPS Certification update, Cross-site Scripting (XSS)
Fixed an issue where zoom would not show for some users
Fixed an issue where the selection for recording would not show when selected.
Stability and performance improvements

VoiceQ Cloud 5.0.0

Released: April 2023

We're excited to present additional features and bug fixes in VoiceQ Cloud, complementing our commitment to enhancing your experience in dubbing, ADR, and audio description projects. These updates aim to provide more customization, streamline processes, and ensure a smoother workflow.

Interoperability

VoiceQ Cloud API connection to Google Sheets: Ability to securely parse character data from Google Sheets projects using Google code to VoiceQ Cloud. Users can customize this feature to suit their needs.
VoiceQ Cloud integration with OOONA: Database update for OOONA databases and line count update from OOONA.

Sync Features

Sync with VoiceQ 8.0+: New data sync for dubAnnotations, screen position, event type Forced Narrative (FN), on-screen options, and other FN-specific features.

Collaboration and Accessibility Features

Temporary User Access: New invite link feature to add users temporarily to a project.
IP Address Visibility: IP address visibility added to the VoiceQ Cloud view.
New Shortcuts: 'Ctrl+L' shortcut to add new lines.

Project Management Features:

Bulk Contact Importing: Ability to efficiently import a wide range of contact data.
Enhanced Project Grouping: Identify project characters included in, line counts, and additional data.
Actor Assignment: Assign actors to characters using the dropdown menu and search function.
Undo Changes: Users can now undo changes made in the scripting tool.
Large project performance: Enhanced loading performance on large projects.

Project Panel Features

Set Completion Dates: Users can set completion dates and hours actors work.
Export Options: Export data from specific dates, download snapshots of projects, and locally backup projects from VoiceQ Cloud.

Infrastructure and Security Features:

Server capacity: High volume server capacity to handle large user bases and data loads.
Exportability to JSON: Users can now export JSON project files from VoiceQ Cloud.
Encryption security: New encryption keys have been added for enhanced user content security.
Two-Factor Authentication: New Added for link sharing security.

Whitelisting VoiceQ Cloud servers

To allow secure web access to VoiceQ Server allow access to https://app.voiceqcloud.com/. The client administrator enables site access with open access to all extensions from this URL.
For AWS permissions use, http://voiceqcloud-prod-ami2.eba-qp3ydnkm.us-west-1.elasticbeanstalk.com/
Note the extension via AWS is not private (https) until VoiceQ adds its privacy certification once the user clicks through via a browser and is unique to each user.

Personalization functions

Users can now personalize their characters view to show ONLY what they need to see. The export will still give all information, this update allows for a cleaner UI.
Users have the ability to remove the source language count from the overall project percentage outputs.

For any further inquiries or feedback, please contact our support team at support@voiceq.com. We're committed to continually refining VoiceQ Cloud to meet and exceed your expectations.‍

VoiceQ Cloud 4.1.7

Released: October 2023

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New Features:

"Actor/Talent" Tag: Identify and organize actors and talents effortlessly during dubbing, ADR, and audio description processes.

Character UUID in Export: Seamlessly track and manage characters across different project phases with the inclusion of Character UUID in exports.

Default Opening of Characters Panel: Streamline your workflow - the Characters panel now opens by default when selecting a project.

Completion Column in Characters: Gain a visual overview of character progress with the new "Completion" column in the Characters panel.

Contact Import Update: Expanded fields include Street Address, City, State Code, Postal Code, Department, Job Title, Stage Name, Resource Type, Vendor ID, and Gender for comprehensive contact management.

Export Character Data: Generate comprehensive reports for better collaboration and external analysis.

Hour Column in Character Section: Get a clear overview of total hours associated with each character's performance for project scheduling and resource allocation.

Rate Column for Actor Pay Rate: Easily view and track actor compensation with the new "Rate" column.

Rate Type with Hours and Lines (50):* Choose between "Hours" and "Lines (50*)" for accurate and customized actor payment calculations.

Flat Rate Option for Actor Compensation: Support diverse pricing structures with the new "Flat Rate" option for actor compensation.

Actor Selection in Projects: Enhance customization and control over voice recordings by selecting actors for projects.

Global Character Options: Set character options globally, ensuring consistency across projects and saving time.

Character Project Association: Easily view which projects a character is assigned to in the group's section, improving project management.

Export Total Row Calculations: Export total row calculations from both groups and projects for data analysis and reporting.

Word Metrics in Percentage: Word metrics are now displayed as percentages, offering more detailed insights into project progress and statistics.

Bug Fixes:

Dashes in Characters: Fixed the use of dashes in characters to ensure proper functionality and prevent unexpected behavior.

Alphabetical Character Sorting: Characters within projects are now sorted alphabetically for easier navigation and organization.

Email Display for User Addition: When adding a user to a team, their email is now displayed for better identification.

Project List ID Visibility: The list ID is now shown in the projects section, aiding in project tracking and management.

Streamlined Characters Section: The characters section in projects has been cleaned and streamlined for an improved user experience.

Dual Language Import from Netflix TTAL Files: Cloud now imports both languages from Netflix TTAL files, enhancing compatibility and usability.

Group-wide Hours Calculation: Hours are now calculated across all projects in the group section, providing a comprehensive overview of workload.

Bulk Update of Rate and Type Information: Users can now update rate and type information across multiple projects simultaneously, saving time and effort.

48-hour Invitation Link with MFA: The invitation link for users now expires after 48 hours and includes Multi-Factor Authentication (MFA) for enhanced security.

Support for h.265 Video Uploads: Videos uploaded in h.265 format are now supported, expanding compatibility with various video files.

Increased Line Limitation: Line limitation has been increased to 1500 from 1000, allowing for longer and more detailed script entries.

Correct Project List ID Display: List IDs now display correctly across projects, preventing any confusion or misidentification.

Bulk Deletion of Contacts: Users now have the option to bulk delete contacts, streamlining contact management.

For any further inquiries or feedback, please contact our support team at support@voiceq.com. We're committed to continually refining VoiceQ Cloud to meet and exceed your expectations.‍